1. Information We Collect

• Name, email, contact details

• Billing and payment information (secure & encrypted)

• Course enrollment / service booking data

• Website usage and analytics data (IP, browser, device)

2. Why We Collect Data

To:

• Process service bookings and digital purchases

• Provide support and communication

• Improve platform performance and personalization

• Prevent fraud and maintain security

3. Data Storage

Data may be stored:

• In South Africa

• On secure global cloud systems through Webspecs Cloud

All infrastructure meets industry-standard security requirements.

4. Data Rights

You may request:

• Access to your personal data

• Corrections or deletion (where legally permitted)

5. Data Control Contact

Email: support@deftwave.com

Subject Line: Data Access Request