This Privacy Policy explains how Deftwave collects, uses and protects personal information when you use our website, services, bookings, programmes and digital products.

1. Information We Collect

• Name, email address, telephone number and other contact details.
• Billing and payment-related information processed through secure payment providers.
• Course enrolment, lesson and service-booking information.
• Website usage information such as IP address, browser and device details.

2. Why We Collect Information

We use personal information to:

• Process bookings, enrolments and digital purchases.
• Provide services, support and relevant communication.
• Improve website performance and user experience.
• Prevent fraud, protect our systems and meet legal obligations.

3. Storage and Security

Information may be stored in South Africa or on secure global cloud systems, including infrastructure provided by Webspecs Cloud. We use reasonable technical and organisational measures to protect personal information.

4. Your Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also object to or restrict certain processing activities.

5. Cookies and Analytics

The website may use essential cookies and analytics technologies to operate, understand usage and improve performance. Browser settings can be used to control optional cookies where available.

6. Contact

For privacy requests, email support@deftwave.com with the subject line Data Access Request.